Returns & Exchanges

At Perfume Box, we want you to be completely satisfied with your signature scent. If you are not happy with your purchase, we offer a 30-day return window for unopened and unused fragrances in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Secure Packaging

  Carefully pack the perfume in its original box and protective wrapping to ensure the glass bottle remains intact during transit.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our olfactory experts verify the product's condition, we will process your full refund or exchange within 5-7 business days.